Powering the lean enterprise: how to streamline operations, improve quality, and gain customer loyalty

By:

Artzberger, Bill

Material type: Text

TextPublication details: Routledge New York 2025Description: xvii, 204 pISBN:

9781032830315

Subject(s):

DDC classification:

658.4013 ART

Summary: The goal of Lean is to identify and eliminate nonessential and non-value-adding steps in business processes to streamline operations, improve quality, and gain customer loyalty. Implementation of Lean technologies for many prestigious Fortune 500 companies as well as smaller companies has netted larger profit margins, higher-quality products and services, improved employee engagement, increased customer satisfaction, and lower operating costs. The return on investment regarding Lean initiatives has been stellar. This book introduces basic Lean rules and principles in a variety of simulated case studies drawn from the author’s professional experiences as a Lean coach, trainer, and manager. In each instance, the author presents a different scenario for implementing Lean technologies. (https://www.routledge.com/Powering-the-Lean-Enterprise-How-to-Streamline-Operations-Improve-Quality-and-Gain-Customer-Loyalty/Artzberger/p/book/9781032830315?srsltid=AfmBOoq3Xpca_wrY5phtGn1uFvp7j8QXfYMkJ5uE1iAAqqVthYd_mnaF)

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Book	Indian Institute of Management LRC General Stacks	Human Resource and Organization Behvaiour	658.4013 ART (Browse shelf(Opens below))	1	Available		008898

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Previous	658.4012 WIL Organizing for resilience:	658.4012 WOM Lean thinking: banish waste and create wealth in your corporation	658.4013 AND Continuous improvement: seek perfection, embrace scientific thinking, focus on process, assure quality at the source, and improve flow and pull	658.4013 ART Powering the lean enterprise: how to streamline operations, improve quality, and gain customer loyalty	658.4013 BED A leader’s guide to designing high performing quality management systems	658.4013 DEM Performance management systems: design, diagnosis and use	658.4013 LUT Total quality management (TQM): principles, methods, and applications	Next

Table of contents:
Introduction
Acknowledgments
About the Author
1. What Is Lean?
2. Lean Thinking
3. Lean Mindset
4. Lean Culture
5. The 4 Lean Rules and 5 Lean Principles
6. Choosing Lean
7. Lean Transformation Roadmap
8. Lean Leadership
9. Five Common Lean Pitfalls and How to Avoid Them
10. Kaizen Workshop
11. Kata
12. Change Is Hard
13. The Human Behavior Model: A Historical Perspective
Summary
Index
[https://www.routledge.com/Powering-the-Lean-Enterprise-How-to-Streamline-Operations-Improve-Quality-and-Gain-Customer-Loyalty/Artzberger/p/book/9781032830315?srsltid=AfmBOoq3Xpca_wrY5phtGn1uFvp7j8QXfYMkJ5uE1iAAqqVthYd_mnaF]

The goal of Lean is to identify and eliminate nonessential and non-value-adding steps in business processes to streamline operations, improve quality, and gain customer loyalty. Implementation of Lean technologies for many prestigious Fortune 500 companies as well as smaller companies has netted larger profit margins, higher-quality products and services, improved employee engagement, increased customer satisfaction, and lower operating costs. The return on investment regarding Lean initiatives has been stellar. This book introduces basic Lean rules and principles in a variety of simulated case studies drawn from the author’s professional experiences as a Lean coach, trainer, and manager. In each instance, the author presents a different scenario for implementing Lean technologies.

(https://www.routledge.com/Powering-the-Lean-Enterprise-How-to-Streamline-Operations-Improve-Quality-and-Gain-Customer-Loyalty/Artzberger/p/book/9781032830315?srsltid=AfmBOoq3Xpca_wrY5phtGn1uFvp7j8QXfYMkJ5uE1iAAqqVthYd_mnaF)

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