Leading the listening organisation: creating organisations that flourish

By:

Mike, Pounsford

Contributor(s):

Publication details: Routledge New York 2024Description: xvi, 203 pISBN:

9781032433769

Subject(s):

DDC classification:

658.406 POU

Summary: How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well. Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation. This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals. (https://www.routledge.com/Leading-the-Listening-Organisation-Creating-Organisations-that-Flourish/Pounsford-Ruck-Krais/p/book/9781032433769?srsltid=AfmBOopdZPAotECHURLrKNC_qA7lLL3IcdYMEaKINegU-JiR8Bhg8Qdd)

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	Indian Institute of Management LRC General Stacks	Human Resource and Organization Behvaiour	658.406 POU (Browse shelf(Opens below))	Available		008376

Table of contents:
1. The advent of the listening age 2. Why listening matters 3. The barriers to effective listening 4. How to listen 5. Digital listening 6. Employee resource groups and activism 7. The role of leadership 8. Developing an employee listening climate 9. Leadership listening: A new approach for an era of uncertainty

[https://www.routledge.com/Leading-the-Listening-Organisation-Creating-Organisations-that-Flourish/Pounsford-Ruck-Krais/p/book/9781032433769?srsltid=AfmBOopdZPAotECHURLrKNC_qA7lLL3IcdYMEaKINegU-JiR8Bhg8Qdd]

How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well.

Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation.

This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals.

(https://www.routledge.com/Leading-the-Listening-Organisation-Creating-Organisations-that-Flourish/Pounsford-Ruck-Krais/p/book/9781032433769?srsltid=AfmBOopdZPAotECHURLrKNC_qA7lLL3IcdYMEaKINegU-JiR8Bhg8Qdd)

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