MARC details
| 000 -LEADER |
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| fixed length control field |
04934nam a2200205 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20250409153701.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
250408b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781032353074 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.4 |
| Item number |
LEV |
| 245 ## - TITLE STATEMENT |
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| Title |
People management skills in practice: |
| Remainder of title |
a case study collection |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Name of publisher, distributor, etc. |
Routledge |
| Place of publication, distribution, etc. |
New York |
| Date of publication, distribution, etc. |
2025 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xi, 111 p. |
| 365 ## - TRADE PRICE |
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| Price type code |
GBP |
| Price amount |
35.99 |
| 490 ## - SERIES STATEMENT |
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| Series statement |
International cases in business management |
| 500 ## - GENERAL NOTE |
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| General note |
Table of contents:<br/>Introduction<br/><br/>Laurie L. Levesque<br/><br/> <br/><br/>Case Preparation and Analysis for Students<br/><br/>Gina Vega and Rob Edwards<br/><br/> <br/><br/>Part I Creating a Positive Climate and Organizational Culture<br/><br/> <br/><br/>Case 1 Quiet Springs: Engaging Your Team as a New Leader<br/><br/> Quinn W. Cunningham, Apryl L. Roach, and Eugene J. Kutcher<br/><br/> <br/><br/>Case 2 Building a (New) Company Culture at Ma Reilly's Cafe<br/><br/> Laurie L. Levesque and George C. Kokoros<br/><br/> <br/><br/>Case 3 Reveal a Mistake to the Boss? Trust and Psychological Safety in a Market Research Team<br/><br/> Amanda S. Patel<br/><br/> <br/><br/>Case 4 The Outspoken Contractor: Inclusion and Conflict Across Organizational Boundaries<br/><br/> Gina Vega<br/><br/> <br/><br/>Part II Navigating Power Relationships<br/><br/> <br/><br/>Case 5 Employee Voice at Bitfrost: Different Perspectives of Managers and Employees to Voice Behavior<br/><br/> Matheus Fonseca<br/><br/> <br/><br/>Case 6 The Undermined Manager: Diversity, Influence Tactics, or Inexperience?<br/><br/> Holly Chiu<br/><br/> <br/><br/>Case 7 The Chairman’s Jokes: Dealing with a Leader’s Inappropriate Behavior<br/><br/> Ralf Mehnert-Meland<br/><br/> <br/><br/>Part III Handling Workplace Conflict<br/><br/> <br/><br/>Case 8 Place of Hope and the Board Meeting Disruption<br/><br/> Roland J. Kushner<br/><br/> <br/><br/>Case 9 Conflict Unveiled: Intergroup Blame Between Information Technology Teams<br/><br/> Ankur Nandedkar and Roger S. Brown<br/><br/> <br/><br/>Case 10 Bias or Poor Training? The Wine Train Incident<br/><br/> Monika L. Hudson and K. O. Hunter<br/><br/> <br/><br/>Part IV Managing Cross-Cultural Challenges<br/><br/> <br/><br/>Case 11 Culture Clash and the Unraveling of an Immigrant Entrepreneur’s American Dream<br/><br/> Rifat Mahmud, Joy A. Jones, and Elizabeth A. McCrea<br/><br/> <br/><br/>Case 12 Trust and Communication Across Borders: Leadership Challenges at Ellume Health<br/><br/> George C. Kokoros and Laurie L. Levesque<br/><br/> <br/><br/>Case 13 When in Rome (or Manila …): Where Business, Law, and Ethics Meet<br/><br/> Ralf Mehnert-Meland<br/><br/> <br/><br/>Part V Motivating Subordinates and Fostering Engagement<br/><br/> <br/><br/>Case 14 Employee Retention in a PR Firm: Generational Differences or Insufficient Incentives?<br/><br/> Holly Chiu and Laurie L. Levesque<br/><br/> <br/><br/>Case 15 Colleagues or Sloths? Collaboration and the Allocation of Credit for Contribution<br/><br/> Gina Vega<br/><br/> <br/><br/>Case 16 Sandy Shores Care Center: A Long-Term Care Staffing Crisis<br/><br/> Lindsey J. G. Creapeau and Kevin Hansen<br/><br/>(https://www.routledge.com/People-Management-Skills-in-Practice-A-Case-Study-Collection/Levesque/p/book/9781032353074?srsltid=AfmBOoqfHdpDNIWvUZZ20EM74r2CDaMV_Wcm1BA099vNBu_N8qDXTk1W)<br/> |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
This practical text covers the essential aspects of managing employees, providing relevant and interesting case studies to enable students to develop the management skills and approaches needed at all levels. The book includes a wealth of case studies across industries including public relations, gaming, food service, healthcare, and nonprofits, and hailing from several regions and cultures (including Australia, the Philippines, US, and Taiwan).<br/><br/>The five core sections of the text each focus on a specific managerial skillset: dilemmas managers face when creating a positive work culture, power and influencing others, conflict within a team, managing a cross-cultural team, and motivating and fostering employee engagement. Within each section, short case studies feature real-life situations and managers who had to assess and respond to various challenges with subordinates, colleagues, or their immediate boss. Each case is supported by a case synopsis, reflective questions, and related learning activities. Instructors have access to teaching notes for each case that provide detailed discussion questions, an overview of concepts and their academic references, advanced reading suggestions, and activities that can be employed in class or as supplemental learning assignments.<br/><br/>Comprehensive and practical, this case textbook is perfect core reading for any postgraduate managerial skills course, MBA, professional qualifications in management and leadership, and degree apprenticeship programmes.<br/><br/>(https://www.routledge.com/People-Management-Skills-in-Practice-A-Case-Study-Collection/Levesque/p/book/9781032353074?srsltid=AfmBOoqfHdpDNIWvUZZ20EM74r2CDaMV_Wcm1BA099vNBu_N8qDXTk1W) |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Human resources and personnel management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Levesque, Laurie L. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Koha item type |
Book |
| Source of classification or shelving scheme |
Dewey Decimal Classification |
