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1.
Customer relationship management: concepts and technologies by
Edition: 4th
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Routledge 2019
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 BUT.

2.
Total relationship marketing by
Edition: 3rd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Routledge 2008
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 GUM.

3.
Re-platforming the airline business: to meet travelers' total mobility needs by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Routledge 2019
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 387.7068 TAN.

4.
Permission marketing: the marketing classic for the internet age by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Pocket Books 2007
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 GOD.
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5.
Handbook of relationship marketing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Sage Publications India Pvt. Ltd. 2002
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 SHE.

6.
Handbook of research on customer engagement by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cheltenham Edward Elgar Publishing Ltd. 2021
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 HOL.

7.
Handbook of relationship marketing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Sage Publications India Pvt. Ltd. 2002
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 SHE.

8.
The relationship marketer: rethinking strategic relationship marketing by
Edition: 2nd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Springer 2009
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 HOU.
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9.
Account-based marketing for dummies by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Wiley India Pvt. Ltd. 2016
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.804 VAJ.

10.
Pragmarketism: pragmatic marketing insights for winning Indian consumers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Noida HarperCollins 2020
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 BHA.

11.
The four steps to the epiphany: successful strategies for products that win by
Edition: 4th
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons, Inc. 2020
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.4012 BLA.

12.
They ask you answer: a revolutionary approach to inbound sales, content marketing, and today's digital consumer by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons, Inc. 2019
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 SHE.

13.
A practitioner's guide to account-based marketing: accelerating growth in strategic accounts by
Edition: 2nd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page  2021
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.804 BUR.

14.
Never say sell: how the world's best expert consulting and professional services firms expand client relationships by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons, Inc. 2021
Availability: Not available: Indian Institute of Management LRC: Checked out (1).
Lists:

15.
Relationship marketing in the digital age by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Routledge 2021
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 PAL.

16.
Experiential marketing: case studies in customer experience by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Routledge 2021
Availability: Not available: Indian Institute of Management LRC: Checked out (1).

17.
Experiential marketing: integrated theory & strategic application by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Los Angeles Sage 2022
Availability: Not available: Indian Institute of Management LRC: Checked out (1).

18.
Customer relationship marketing: theoretical and managerial perspectives by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA World Scientific Publishing Company Pvt. Ltd. 2021
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 MAL.

19.
Customer relationship management: concepts and technologies by
Edition: 2nd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Routledge 2011
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 BUT.

20.
The power of value selling: the gold standard to drive revenue and create customers for life by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons, Inc 2023
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.82 THO.

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