The field guide to rapid process improvement workshops in healthcare: applying lean to improve quality and patient experience

By:

Stark, Cameron

Contributor(s):

Material type: Text

TextPublication details: Routledge New York 2024Description: xvii, 120 pISBN:

9780367074357

Subject(s):

DDC classification:

362.1068 STA

Summary: This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a ‘Rapid Improvement Event’ or ‘Rapid Process Improvement Workshop (RPIW).’ Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organization. These weeklong improvement events are popular in health and social care, but there are no textbooks available to support them. There are several books that describe the use of shorter Kaizen events in health care, but none that describe the process of delivering weeklong events. The events have a rhythm specific to the one-week format, and the book seeks to help people to make use of best practice and to avoid common problems. Based on the experiences of the authors, this book includes an introduction to Lean concepts linked to the relevant part of the process description; examples and templates of forms that can be used in workshops; and photographs of actual events. (https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357)

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Book	Indian Institute of Management LRC General Stacks	Public Policy & General Management	362.1068 STA (Browse shelf(Opens below))	1	Available		006774

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Table of content:
Chapter 1: Structure of the Book

Chapter 2: Lean in Health and Social Care Services

Chapter 3: Beginning an RPIW

Chapter 4: Preparatory Work

Chapter 5: Process Mapping with a Team

Chapter 6: Planning Meetings

Chapter 7: RPIW, Day Minus One

Chapter 8: Day One

Chapter 9: Day Two

Chapter 10: Days Three and Four

Chapter 11: Day Five

Chapter 12: After the RPIW

Chapter 13: Organisational Context

Chapter 14: Conclusions
[https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357]

This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a ‘Rapid Improvement Event’ or ‘Rapid Process Improvement Workshop (RPIW).’ Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organization.

These weeklong improvement events are popular in health and social care, but there are no textbooks available to support them. There are several books that describe the use of shorter Kaizen events in health care, but none that describe the process of delivering weeklong events. The events have a rhythm specific to the one-week format, and the book seeks to help people to make use of best practice and to avoid common problems.

Based on the experiences of the authors, this book includes an introduction to Lean concepts linked to the relevant part of the process description; examples and templates of forms that can be used in workshops; and photographs of actual events.
(https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357)

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