The field guide to rapid process improvement workshops in healthcare: applying lean to improve quality and patient experience
Material type:
TextPublication details: Routledge New York 2024Description: xvii, 120 pISBN: - 9780367074357
- 362.1068 STA
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Book
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Indian Institute of Management LRC General Stacks | Public Policy & General Management | 362.1068 STA (Browse shelf(Opens below)) | 1 | Available | 006774 |
Table of content:
Chapter 1: Structure of the Book
Chapter 2: Lean in Health and Social Care Services
Chapter 3: Beginning an RPIW
Chapter 4: Preparatory Work
Chapter 5: Process Mapping with a Team
Chapter 6: Planning Meetings
Chapter 7: RPIW, Day Minus One
Chapter 8: Day One
Chapter 9: Day Two
Chapter 10: Days Three and Four
Chapter 11: Day Five
Chapter 12: After the RPIW
Chapter 13: Organisational Context
Chapter 14: Conclusions
[https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357]
This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a ‘Rapid Improvement Event’ or ‘Rapid Process Improvement Workshop (RPIW).’ Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organization.
These weeklong improvement events are popular in health and social care, but there are no textbooks available to support them. There are several books that describe the use of shorter Kaizen events in health care, but none that describe the process of delivering weeklong events. The events have a rhythm specific to the one-week format, and the book seeks to help people to make use of best practice and to avoid common problems.
Based on the experiences of the authors, this book includes an introduction to Lean concepts linked to the relevant part of the process description; examples and templates of forms that can be used in workshops; and photographs of actual events.
(https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357)
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