Business communication

By:

Nawal, Mallika

Material type: Text

TextPublication details: Cengage Learning India Pvt. Ltd. New Delhi 2020Edition: 2ndDescription: xxiii, 606 pISBN:

9789353502157

Subject(s):

DDC classification:

658.45 NAW

Summary: Beginning with the epochs of ancient history to the aeons of modern world, communication has been the corner-stone of success. This book, Business Communication, is an effort to take you on a transformational journey — a journey of personal and professional growth for a successful life. This book will help you identify your current level of communicational prowess it will help you become aware of your own communication style and it will equip you with communication techniques to suit various situations. From the common aspects of oral and written communication to the finer aspects of etiquette and decorum, the book is filled with everyday practical examples to help you gather conceptual understanding of communication in all its dimensions.

List(s) this item appears in: Business Communication | Public Policy & General Management

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Book	Indian Institute of Management LRC General Stacks	Business Communication	658.45 NAW (Browse shelf(Opens below))	1	Available		001913

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Table of content

Chapter 1 Introduction to Communication

Chapter 2 Communication in Action

Chapter 3 Kinesics (Body Language)

Chapter 4 Paralanguage (Voice)

Chapter 5 Listening Skills

Chapter 6 Basics of Written Communication

Chapter 7 Written Analysis of Cases

Chapter 8 Letter Writing

Chapter 9 Memos and Minutes of Meeting

Chapter 10 Resumes and Cover Letter

Chapter 11 Reports and Proposals

Chapter 12 Mechanics of Editing and Proofreading

Chapter 13 Presentation Skills

Chapter 14 E-mail Etiquette

Chapter 15 Telephone Etiquette

Chapter 16 Organizational Communication

Chapter 17 Cross-Cultural Communication

Chapter 18 Talking the Talk

Chapter 19 Interview Prowess

Chapter 20 Corporate Etiquette

Chapter 21 Grooming, Clothing and Accessorizing

Chapter 22 Ethical and Legal Aspects of Communication

Index

Beginning with the epochs of ancient history to the aeons of modern world, communication has been the corner-stone of success. This book, Business Communication, is an effort to take you on a transformational journey — a journey of personal and professional growth for a successful life. This book will help you identify your current level of communicational prowess it will help you become aware of your own communication style and it will equip you with communication techniques to suit various situations. From the common aspects of oral and written communication to the finer aspects of etiquette and decorum, the book is filled with everyday practical examples to help you gather conceptual understanding of communication in all its dimensions.

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