Business communication
Nawal, Mallika
Business communication - 2nd - New Delhi Cengage Learning India Pvt. Ltd. 2020 - xxiii, 606 p.
Table of content
Chapter 1 Introduction to Communication
Chapter 2 Communication in Action
Chapter 3 Kinesics (Body Language)
Chapter 4 Paralanguage (Voice)
Chapter 5 Listening Skills
Chapter 6 Basics of Written Communication
Chapter 7 Written Analysis of Cases
Chapter 8 Letter Writing
Chapter 9 Memos and Minutes of Meeting
Chapter 10 Resumes and Cover Letter
Chapter 11 Reports and Proposals
Chapter 12 Mechanics of Editing and Proofreading
Chapter 13 Presentation Skills
Chapter 14 E-mail Etiquette
Chapter 15 Telephone Etiquette
Chapter 16 Organizational Communication
Chapter 17 Cross-Cultural Communication
Chapter 18 Talking the Talk
Chapter 19 Interview Prowess
Chapter 20 Corporate Etiquette
Chapter 21 Grooming, Clothing and Accessorizing
Chapter 22 Ethical and Legal Aspects of Communication
Index
Beginning with the epochs of ancient history to the aeons of modern world, communication has been the corner-stone of success. This book, Business Communication, is an effort to take you on a transformational journey — a journey of personal and professional growth for a successful life. This book will help you identify your current level of communicational prowess it will help you become aware of your own communication style and it will equip you with communication techniques to suit various situations. From the common aspects of oral and written communication to the finer aspects of etiquette and decorum, the book is filled with everyday practical examples to help you gather conceptual understanding of communication in all its dimensions.
9789353502157
Business communication
Commercial correspondence
Business report writing
Business writing
658.45 / NAW
Business communication - 2nd - New Delhi Cengage Learning India Pvt. Ltd. 2020 - xxiii, 606 p.
Table of content
Chapter 1 Introduction to Communication
Chapter 2 Communication in Action
Chapter 3 Kinesics (Body Language)
Chapter 4 Paralanguage (Voice)
Chapter 5 Listening Skills
Chapter 6 Basics of Written Communication
Chapter 7 Written Analysis of Cases
Chapter 8 Letter Writing
Chapter 9 Memos and Minutes of Meeting
Chapter 10 Resumes and Cover Letter
Chapter 11 Reports and Proposals
Chapter 12 Mechanics of Editing and Proofreading
Chapter 13 Presentation Skills
Chapter 14 E-mail Etiquette
Chapter 15 Telephone Etiquette
Chapter 16 Organizational Communication
Chapter 17 Cross-Cultural Communication
Chapter 18 Talking the Talk
Chapter 19 Interview Prowess
Chapter 20 Corporate Etiquette
Chapter 21 Grooming, Clothing and Accessorizing
Chapter 22 Ethical and Legal Aspects of Communication
Index
Beginning with the epochs of ancient history to the aeons of modern world, communication has been the corner-stone of success. This book, Business Communication, is an effort to take you on a transformational journey — a journey of personal and professional growth for a successful life. This book will help you identify your current level of communicational prowess it will help you become aware of your own communication style and it will equip you with communication techniques to suit various situations. From the common aspects of oral and written communication to the finer aspects of etiquette and decorum, the book is filled with everyday practical examples to help you gather conceptual understanding of communication in all its dimensions.
9789353502157
Business communication
Commercial correspondence
Business report writing
Business writing
658.45 / NAW