000 04693nam a22002417a 4500
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020 _a9781032637761
082 _a658.8342
_bTAB
245 _aConsumer behaviour in hospitality and tourism:
_bcontemporary perspectives and challenges
260 _bRoutledge
_aNew York
_c2025
300 _axix, 270 p.
365 _aGBP
_b36.99
500 _aTable of contents: Introduction - Consumer behaviour in hospitality and tourism: Contemporary perspectives and challenges Saloomeh Tabari, Wei Chen and Nazan Colmekcioglu 1. Tourism consumption as a priority in the post-pandemic period: The case study of Barcelona Valerio della Sala 2. Tourists' experiences in times of uncertainty: An analysis of eWOM before, during and after the COVID-19 pandemic Ewa Wszendybył-Skulska and Adam Jezierski 3. The impact of overcrowding on tourist experience in diverse destination contexts: A comparative study of Las Vegas and the Great Smoky Mountains Nicole Hankins, Akshaya Pawar and Anita Zatori 4. From trust to trustworthiness: Formalising consumer behaviour with discourse on Airbnb platform Aurimas Pumputis and Micol Mieli 5. Examining the impact of trip experiences on overall satisfaction among Indian tourists in New Delhi’s heritage sites and hotels Monisha Juneja and Tahir Sufi 6. Visitors’ consumption experience vis-à-vis visitors’ revisit to street food markets in a post-COVID era: A case study of Windhoek (Namibia) Elsie Vezemburuka Hindjou, Ethilde Tulimuwo Kuwa and Saurabh Kumar Dixit 7. Motivations of backpackers when choosing a tourist destination Claudia Marcela Rodríguez, Sandra Rojas-Berrio and Oscar Robayo-Pinzon 8. What is your travel mood? The effect of psychological flow on cultural vs. adventure travel experiences Andrea Sestino and Cristian Rizzo 9. Perceptions and reactions towards tipping from non-tipping cultures: Employees’ expectations Eleanor Scanlon and Saloomeh Tabari 10. Luxury buying behaviour across different tourists’ generations David D'Acunto 11. Impact of health crisis (pandemic) on consumer buying intention: A lesson for future small businesses Saloomeh Tabari and Wei Chen 12. It’s all about experiences: The need for uniqueness in luxury consumption Chen Ren, Brendan Paddison and Rebecca Biggins 13. The effect of social media influencers on consumer food and beverage consumption behaviour Ece İpekoğlu and İrem Enser 14. Industry view – Reimagining customer experience in the hospitality and tourism industries: Navigating evolving values and expanding authenticity in the post-pandemic landscape [https://www.routledge.com/Consumer-Behaviour-in-Hospitality-and-Tourism-Contemporary-Perspectives-and-Challenges/Tabari-Chen-Colmekcioglu/p/book/9781032637761]
520 _aThis insightful and expert-led volume presents a holistic view of the latest, cutting-edge global research on trends and changes in consumer behaviour in hospitality and tourism, with focus on the effects of the COVID-19 pandemic and its impacts on purchase patterns within the industries. The COVID-19 pandemic has affected every aspect of consumer behaviour, including expenses, ways of shopping, eating, lifestyle, use of technology and individual decision-making processes. This volume presents a carefully selected and logically structured collection of chapters, which aim to identify the factors that influence these new purchase patterns and evaluate how managers, retailers and marketers can develop appropriate strategies that respond to these changes in the market going forward. This book explores the effects of multiple socio-economic factors on individual consumption behaviours and features an array of international case studies. This book is of pivotal interest for students, scholars and researchers interested in consumer behaviour within the tourism and hospitality industries, as well as providing a useful tool for professionals to develop appropriate strategies that meet the evolving needs of consumers in the market. [https://www.routledge.com/Consumer-Behaviour-in-Hospitality-and-Tourism-Contemporary-Perspectives-and-Challenges/Tabari-Chen-Colmekcioglu/p/book/9781032637761]
650 _aTourism--Hospitality and events
_923736
650 _aBusiness--Management
650 _aMarketing Hospitality--Tourism
_923737
700 _aTabari, Saloomeh [Editor]
_923738
710 _aChen, Wei [Editor]
_923739
710 _aColmekcioglu, Nazan [Editor]
_923740
942 _cBK
_2ddc
999 _c9747
_d9747