000			02270nam a22002777a 4500
999			_c958 _d958
005			20211113115854.0
008			210127b ||||| |||| 00| 0 eng d
020			_a9780749463557
082			_a658.4 _bLEW
100			_aLewis, Sarah _92285
245			_aAppreciative inquiry for change management: using Al to facilitate organizational development
260			_aLondon _bKogan Page Limited _c2011
300			_axii, 214 p.
365			_aINR _b495.00
520			_aDescription: Appreciative Inquiry [AI] is now a widely recognized process for engaging people in organizational development and change management. Based around conversational practice, it is a particular way of asking questions, fostering relationships and increasing an organization’s capacity for collaboration and change. It focuses on building organizations around what works, rather than trying to fix what doesn’t, and acknowledges the contribution of individuals in order to increase trust and organizational alignment and effectiveness. Appreciative Inquiry for Change Management studies AI in depth, identifying what makes it work and how to implement it in order to improve performance within your business. The book explains the skills, perspectives and approaches needed for successful AI, and demonstrates how AI can be applied in a practical conversational approach to your organizational challenges. Case studies from organizations that have already integrated AI into their change management practice, including Nokia and BP, reveal why the processes are valuable, why they are effective and how to promote, create and generate such conversations yourself. It is an excellent resource for coaches, facilitators, practitioners and students to discover the benefits that conversational techniques can have on an organization and its performance
650			_aManagement--Employee participation _92363
650			_aOrganizational change--Management _91448
650			_aOrganizational effectiveness _91355
650			_aAppreciative inquiry _92364
650			_aOrganizational behavior _9298
650			_aOrganizational change _9302
650			_aCommunication in management _9715
700			_aCantore, Stefan _92304
700			_aPassmore, Jonathan _9626
942			_2ddc _cBK