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020 _a9781032533889
082 _a658.45095
_bSRI
245 _aCrisis communication cases from Asia:
_ba cultural approach
260 _bRoutledge
_aNew York
_c2025
300 _axx, 206 p.
365 _aGBP
_b39.99
500 _aTable of contents: Introduction Krishnamurthy Sriramesh 1. Extending the Horizons of Crisis Communication Scholarship and Practice: A Socio-cultural Perspective Krishnamurthy Sriramesh 2. VIETNAM: Lost in Translation: Coca Cola’s Advertisement Sparks Crisis Mae Nguyen, Pui Fong Loh, Emmeline Jie Yi Tan, and Angeline Onasis 3. INDIA: McDonald’s Faces Boycott Over Halal Meat Shabbir Akhtar and Hannah Luz Awitan 4. MALAYSIA: Environmentalists Rally Against MNC Over Radioactive Waste Ryan Lim and Nikole Wong 5. SINGAPORE: MNC Halts Retrenchment Over Employees’ Anger Clement Sim, Malcolm Teo, and Nicole Lee 6. JAPAN: Nike’s Anti-Racism Ad Sparks Backlash Yuri Okutsu, Daphne Zhiying Xu, Fiona Hui Ling Loi, and Stephanie Ai Ling Ng 7. CHINA: H&M “Canceled” by Chinese Consumers Over Uyghur Cotton Kathy Chengshuang Zhang, Sam Ahmed, Celest Quek, and Elle Ning Jin 8. INDONESIA: Diversity Versus Ideology: Muslims Demand Starbucks Boycott Over LGBTQ+ Stance Rahmatina Widyarini, Himesh Sharma, Ivan Chan, and Subhas Gopalakrishnan 9. THAILAND: FoodPanda Faces Boycott for “Terrorist” Comment Jia Ning Neo, Isreya Liangkobkit, Natawan Panachuenvongsakul, Soe Honey Cho, and Lois Bastiaan 10. SOUTH KOREA: Ignoring History Imperils Uniqlo’s Business Kritika Gupta, Quelle Audris Loo, Zi Xiang Phoon, Jotham Tobiah Lim, and Ju Young Yoon Epilogue Su Lin Yeo (https://www.routledge.com/Crisis-Communication-Cases-from-Asia-A-Cultural-Approach/Sriramesh-Yeo/p/book/9781032533889)
520 _aThis book analyzes crisis communication in Asia, focusing on how culture (broadly defined) plays a central role in the way a crisis develops and is resolved. Using the case study method, this book offers the reader glimpses of the variety of cultures in the continent, displaying the complexity of the cross-cultural process of conducting crisis communication in this diverse environment. Each of these cases addresses the onset, evolution, and resolution of the crisis. The contributors are seasoned practitioners who have done crisis communication work in this continent and have used the same framework of five environmental variables that define culture in this book: political culture, economic systems, societal culture, media systems, and activist environments. This edited volume is ideal for scholars and advanced students in public relations and strategic communication generally and crisis communication specifically. (https://www.routledge.com/Crisis-Communication-Cases-from-Asia-A-Cultural-Approach/Sriramesh-Yeo/p/book/9781032533889)
650 _aCommunication in crisis management--Asia--Case studies
_923183
650 _aCorporations--Public relations--Asia--Case studies
_923184
650 _aIntercultural communication--Asia--Case studies
_923185
700 _aSriramesh, Krishnamurthy [Editor]
_923186
700 _aYeo, Su Lin [Editor]
_923187
942 _cBK
_2ddc
999 _c9543
_d9543