000			02147nam a22002177a 4500
005			20250227174241.0
008			250227b |||||||| |||| 00| 0 eng d
020			_a9781032726731
082			_a658.562 _bIOP
100			_aIoppolo, Giuseppe _921811
245			_aTotal quality management and lean thinking 5.0: _btheories and methods
260			_bRoutledge _aLondon _c2025
300			_axvi, 291 p.
365			_aGBP _b49.99
520			_aIn the era of Industry 4.0, the quality management paradigm is undergoing a dramatic transformation. The manufacturing and service industries are rapidly evolving, and businesses need to be agile and adaptive to stay competitive. Total Quality Management and Lean Thinking 5.0: Theories and Methods offers an integrated approach to quality management that combines the principles of Total Quality Management (TQM) and Lean Thinking. Covering vital topics including Lean 4.0, Lean Six Sigma, problem solving, statistical tools, managerial tools, Quality Function Deployment (QFD), risk management and customer analysis, the authors also offer insight into possible and probable future directions. A dedicated chapter of case studies centred on TQM issues furnished the reader with rich in-depth examples with which to advance and inform their understanding of TQM. Total Quality Management and Lean Thinking 5.0: Theories and Methods is an ideal textbook for quality management courses at the undergraduate or graduate level, and can also be used as a reference by managers, quality professionals, engineers, process improvement specialists, Six Sigma practitioners, engineers, data analysts, students studying quality management or related fields and anyone interested in learning about the latest concepts and tools of quality management. (https://www.routledge.com/Total-Quality-Management-and-Lean-Thinking-50-Theories-and-Methods/Ioppolo-Ciliberto-Szopik-Depczynska/p/book/9781032726731)
650			_aQuality control and reliability _921058
650			_aLean management _912214
700			_aCiliberto, Cristina _921812
700			_aSzopik-Depczynska, Katarzyna _921813
942			_cBK _2ddc
999			_c8968 _d8968