000			03108nam a22002177a 4500
005			20250115163309.0
008			250115b |||||||| |||| 00| 0 eng d
020			_a9781032594835
082			_a658.4 _bLE
100			_aLe, Hung _919759
245			_aHuman-centered lean six sigma: _bcreating a culture of integrated operational excellence
260			_bRoutledge _aNew York _c2024
300			_axxvii, 179 p.
365			_aGBP _b26.99
500			_aTable of content: 1 People & Culture 2 Organizational Alignment 3 Assessment: How do you know where you are? 4 Prioritization 5 Lean Six Sigma Problem Solving Framework 6 Extreme Customer Focus: VoC (=Y) 7 Process Thinking 8 Understanding Data 9 Understanding Variation 10 The Basic Quality Toolbox 11 Human-Centered Organization - A Mindful Culture of Excellence 12 Sustainability Conclusion Index [https://www.routledge.com/Human-Centered-Lean-Six-Sigma-Creating-a-Culture-of-Integrated-Operational-Excellence/Le-Duffy/p/book/9781032594835?srsltid=AfmBOoqUmXSyrryLeygJ98hiQZ6aM4BDSDiN5eQeafnoyzirainFQJNW]
520			_aThis book focuses on the human side of organizational culture. The authors approach organizational culture from the perspective of alignment to mission, vision, and values. Using a Lean Six Sigma structure, the sequence of chapters begins with the organization and its structure, then drills through strategic, operational, and tactical levels of process and behavior which establish and grow the overall culture of the organization over time. The book begins with foundational principles of organization, through the necessity of aligning processes and systems to mission and vision, assessment, gap analysis for improvement, prioritization, and chapters on qualitative and quantitative approaches for reducing variation and improving systems and behavior. Through this book, readers will: Learn the foundation and core concepts of the organization Discover the "right" focus of shifting the culture of the organization Recognize the building blocks of organizational culture and how to integrate them into a successful, customer-focused system of interconnected processes Focus on people as drivers of technology, rather than the reverse Explore techniques to address the challenges and concerns of today’s training and deployment for organizational performance excellence Use the chapters as short discussions or training workshops for either internal education or public/private technical education. (https://www.routledge.com/Human-Centered-Lean-Six-Sigma-Creating-a-Culture-of-Integrated-Operational-Excellence/Le-Duffy/p/book/9781032594835?srsltid=AfmBOoqUmXSyrryLeygJ98hiQZ6aM4BDSDiN5eQeafnoyzirainFQJNW)
650			_aPersonnel management
650			_aSix sigma _95961
700			_aDuffy, Grace _920717
942			_cBK _2ddc
999			_c8550 _d8550