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008 250114b |||||||| |||| 00| 0 eng d
020 _a9789819977260
082 _a152.4
_bMEK
100 _aMekhala, R.S
_920655
245 _aEmotional intelligence matters:
_ba machine-generated literature overview
260 _bPalgrave Macmillan
_aSingapore
_c2024
300 _axv, 392 p.
365 _aEUR
_b129.99
500 _aTable of content: Emotional Intellience—It Matters R. S. Mekhala Pages 1-31 Emotional Intelligence and Job Performance R. S. Mekhala Pages 33-99 The Role of Emotional Intelligence in Propelling Productivity at Workplace R. S. Mekhala Pages 101-142 Stress and Emotional Intelligence R. S. Mekhala Pages 143-176 Emotional Intelligence and Leadership R. S. Mekhala Pages 177-260 Emotional Intelligence in Human Resource Management R. S. Mekhala Pages 261-298 Impact of Emotional Intelligence on Employees Performance R. S. Mekhala Pages 299-353 Emotional Intelligence on Customer Experience in Service Domain R. S. Mekhala Pages 355-392 [https://link.springer.com/book/10.1007/978-981-99-7727-7]
520 _aThis book is a Machine-Generated Literature Overview of personal EI development. The book is about the importance of developing emotional intelligence in workplace, especially in managing people in an organizational space. It talks about propelling productivity by inducing emotional intelligence. It discusses how stress can be managed with emotional intelligence. The impact of emotional intelligence in developing leadership skills. It explores the role the factor of emotional intelligence in HRM. It critically examines why is it very necessary for an employee to have this trait of EI and develop it eventually for a successful survival. It discusses the importance of EI in customer service and in day-to-day life. (https://link.springer.com/book/10.1007/978-981-99-7727-7)
650 _aEmotional intelligence
650 _aRelationship management
_920656
650 _aEmotional wellbeing
_920657
942 _cBK
_2ddc
999 _c8533
_d8533