000			02487nam a22002177a 4500
999			_c837 _d837
005			20210129103133.0
008			210129b ||||| |||| 00| 0 eng d
020			_a9781466586468
082			_a658.301 _bBLO
100			_aBloom, Daniel _92173
245			_aAchieving HR excellence through six sigma
260			_bCRC Press _aLondon _c2014
300			_axxviii, 186 p.
365			_aGBP _b38.99
520			_aDescription Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development. From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations. The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement six sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey. Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization.
650			_aPersonnel management _9410
650			_aSix sigma (Quality control standard) _92384
650			_aOrganizational effectiveness _91355
650			_aTotal quality management in human services _92385
942			_2ddc _cBK