000			01442nam a22001817a 4500
005			20250108154907.0
008			250108b |||||||| |||| 00| 0 eng d
020			_a9789819711260
082			_a332.7 _bLAW
100			_aLaw, Sau Wai _920257
245			_aFinancial inclusion, technology and virtual banking: _ba theoretical perspective
260			_bSpringer _aSingapore _c2024
300			_axiii, 127 p.
365			_aEUR _b139.99
520			_aThis book challenges the notion that technology promotes financial inclusion. Drawing insights from the retail banking industry in Hong Kong, it explores the potential drawbacks of technology adoption. The book combines existing articles, regulatory case studies, and interviews with customers and practitioners to propose four factors that measure digital financial inclusion, defined as the impact of technology on financial inclusion, from the customer's viewpoint. It offers practical guidance by identifying business incentives for banks and providing law and policy recommendations for regulators. This book serves as a valuable resource for scholars, regulators, and practitioners in law and social sciences, shedding light on the complex relationship between technology and financial inclusion while bridging the gap between supply-driven approaches and customer demands. (https://link.springer.com/book/10.1007/978-981-97-1127-7)
650			_aDigital banking _920258
942			_cBK _2ddc
999			_c8343 _d8343