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020 _a9781032149769
082 _a658.8342
_bGBA
100 _aGbadamosi, Ayantunji
_91501
245 _aConsumer behaviour and digital transformation
260 _bRoutledge
_aOxan
_c2024
300 _axvii, 363 p.
365 _aGBP
_b43.99
490 _aBusiness and Digital Transformation
520 _aThis comprehensive textbook explores how technological developments and emerging technologies impact on, and engage with, consumer behaviour and decision making globally. The book will enable readers to develop a coherent understanding of the basic underpinnings of consumer behaviour as they relate to individual and group-oriented consumption decisions, offering insight into how consumer behaviour, contemporary real-life situations, and digital technology are inextricably linked. Key learning objectives, exercises and activities, boxed examples and analytical frameworks facilitate and enrich students’ learning. Each chapter includes ‘pause, plan, and practice (PPP)’ activities, as well as real-life case studies exploring digital consumption, digital consumer experiences, and digital trends across industries, from global companies such as Nike and McDonald’s to the digital transformation of SMEs. Combining a thorough examination of traditional theory with a fresh approach to the impact of digital transformation on consumer behaviour, this textbook should be core reading for advanced undergraduate and postgraduate students studying Consumer Behaviour, Consumer Psychology, Customer Experience Management, and Digital Marketing. This book will be accompanied by online resources for the use of instructors, including PowerPoint slides and a test bank. (https://www.routledge.com/Consumer-Behaviour-and-Digital-Transformation/Gbadamosi/p/book/9781032149769?srsltid=AfmBOopl9GhJR4bSJ1AhxXIkaaaHK1XQ7eh6G15L3eRbMIo5bC5FEQpo)
650 _aConsumer behaviour
_9659
650 _aElectronic commerce
650 _aInternet marketing
942 _cBK
_2ddc
999 _c8236
_d8236