000			01485nam a22002057a 4500
999			_c813 _d813
005			20210317142853.0
008			210317b ||||| |||| 00| 0 eng d
020			_a9781412913713
082			_a658.5 _bKLA
100			_aKlassen, Robert D. _92150
245			_aCases in operations management: building customer value through world-class operations
260			_bSage Publications, Inc. _aCalifornia _c2006
300			_ax, 425 p.
365			_aUSD _b85.00
520			_aThe Ivey Casebook Series is a co-publishing partnership between SAGE Publications and the Richard Ivery School of Business at The University of Western Ontario. Cases in Operations Management is unique in its strong grounding in real-world decisions. The cases are structured into six modules each offering an overview of key concepts. Given that most managers will need to function effectively in an international context, the cases draw from challenges faced by experienced managers in such varied settings as China, France, India, Italy, Japan, Netherlands, Trinidad, Vietnam, and others, in addition to the U.S. and Canada. These cases continue to illustrate basic concepts while expanding students' understanding of economic, political and cultural concerns that must be interwoven into such key areas as process design, quality and supply chain management.
650			_aProduction management _9434
650			_aIndustrial management _9210
700			_aMenor, Larry J. _92937
942			_2ddc _cBK