000			02392nam a22001937a 4500
005			20241118145855.0
008			241118b |||||||| |||| 00| 0 eng d
020			_a9781529939606
082			_a153.6 _bDUH
100			_aDuhigg, Charles
245			_aSupercommunicators: _bhow to unlock the secret language of connection
260			_bPenguin Random House UK _aLondon _c2024
300			_axvi, 299 p.
365			_aINR _b850.00
520			_aCome inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation. Communication is a superpower and the best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and social (Who are we?). If you don’t know what kind of conversation you’re having, you’re unlikely to connect. Supercommunicators know the importance of recognizing—and then matching—each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional lives—and how we see ourselves, and others—shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly. With his storytelling that takes us from the writers’ room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows readers how to recognize these three conversations—and teaches us the tips and skills we need to navigate them more successfully. In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone. (https://www.penguin.co.in/book/supercommunicators/)
650			_aCommunication -- Psychological aspects _912772
650			_aInterpersonal communication
942			_cBK _2ddc
999			_c7816 _d7816