000			03990nam a22002297a 4500
005			20241219210903.0
008			241219b |||||||| |||| 00| 0 eng d
020			_a9781032445427
082			_a658.408 _bCIG
100			_aCignacco, Bruno R _919869
245			_aThe art of compassionate business: _bmain principles for the human oriented enterprise
250			_a2nd
260			_bRoutledge _aNew York _c2024
300			_axx, 438 p.
365			_aGBP _b39.99
500			_aTable of content: Acknowledgements Prologue Brief Notes to the Second Edition I. Mission, Passion, and Prosperity Mindset 1.Importance of a Meaningful Mission 2. Relentless Passion 3. Prosperity Mindset 4. Additional Aspects of a Prosperity Mindset II. General Aspects of Love and Business 5. Love and Business Activities 6. Stakeholders and Love 7. Loving Ways to Relate to Stakeholders 8. Natural Conversations with Stakeholders 9. The Use of Positive Language with Stakeholders III. Love and Specific Stakeholders 10. Adopting a Loving Attitude towards Employees 11. Additional Aspects of a Loving Attitude to Employees 12. Adopting a Loving Attitude towards Customers 13. Adopting a Loving Attitude towards Other Stakeholders IV. Main Aspects of Love and Creativity 14. Love and Creativity 15. Additional Aspects of Love and Creativity V. Appendices A. Stress and Business Activities B. Mindfulness and Business C. Marketing and Manipulation D. System Thinking and Organisations E. Compassionate Negotiation F. Empathetic Use of Social Media G. Additional Ways to Generate Intuitive Insights H. Human-Oriented Leadership Bibliography [https://www.routledge.com/The-Art-of-Compassionate-Business-Main-Principles-for-the-Human-Oriented-Enterprise/Cignacco/p/book/9781032445427]
520			_aThere are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in business and work environments are employees being viewed as commodities, competitors perceived as threats, companies’ resources seen as limited, and customers perceived as scarce and difficult. All this leads to the question: "Is there a way to perform business activities more humanely?" The second edition of this book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and in the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organisation they work for or own. The author has refreshed all the concepts and examples introduced in the first edition which include aspects related to mission and vision, passion, business mindset, organisational learning, improvement of business conversations, use of constructive criticism, and betterment of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, employees, etc.). The author also includes a discussion of creativity and the innovation process as well as other relevant aspects related to a healthy business environment and provides various real-life examples of companies which have adopted a loving attitude towards their stakeholders – which has become so important in the current business environment. (https://www.routledge.com/The-Art-of-Compassionate-Business-Main-Principles-for-the-Human-Oriented-Enterprise/Cignacco/p/book/9781032445427)
650			_aPersonnel management
650			_aEntreprises--Responsabilité sociale _919870
650			_aCorporate culture
942			_cBK _2ddc
999			_c7595 _d7595