000			02745nam a22002297a 4500
005			20241217171944.0
008			241215b |||||||| |||| 00| 0 eng d
020			_a9780367074357
082			_a362.1068 _bSTA
100			_aStark, Cameron _912303
245			_aThe field guide to rapid process improvement workshops in healthcare: _bapplying lean to improve quality and patient experience
260			_bRoutledge _aNew York _c2024
300			_axvii, 120 p.
365			_aGBP _b47.99
500			_aTable of content: Chapter 1: Structure of the Book Chapter 2: Lean in Health and Social Care Services Chapter 3: Beginning an RPIW Chapter 4: Preparatory Work Chapter 5: Process Mapping with a Team Chapter 6: Planning Meetings Chapter 7: RPIW, Day Minus One Chapter 8: Day One Chapter 9: Day Two Chapter 10: Days Three and Four Chapter 11: Day Five Chapter 12: After the RPIW Chapter 13: Organisational Context Chapter 14: Conclusions [https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357]
520			_aThis book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a ‘Rapid Improvement Event’ or ‘Rapid Process Improvement Workshop (RPIW).’ Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organization. These weeklong improvement events are popular in health and social care, but there are no textbooks available to support them. There are several books that describe the use of shorter Kaizen events in health care, but none that describe the process of delivering weeklong events. The events have a rhythm specific to the one-week format, and the book seeks to help people to make use of best practice and to avoid common problems. Based on the experiences of the authors, this book includes an introduction to Lean concepts linked to the relevant part of the process description; examples and templates of forms that can be used in workshops; and photographs of actual events. (https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357)
650			_aXXX _919212
700			_aHookway, Gavin _919661
700			_aMcVicar, Gill _919662
710			_aVan Woerden, Hugo _919663
942			_cBK _2ddc
999			_c7451 _d7451