000			01526nam a22002177a 4500
999			_c5132 _d5132
005			20230313105626.0
008			230313b ||||| |||| 00| 0 eng d
020			_a9783031071508
082			_a629.23 _bSIE
100			_aSiegfried, Patrick _911937
245			_aDigitalisation in mobility service industry: a surveybased expert analysis
260			_bSpringer _aSwitzerland _c2022
300			_axi, 81 p.
365			_aEURO _b69.99
490			_aFuture of business and finance
520			_aThis book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive. Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.
650			_aAutomobile industry and trade--Technological innovations _912140
650			_aAutomobiles--Electronic equipment _912141
650			_aAutomobiles--Automatic control _912142
942			_2ddc _cBK