000 01658 a2200217 4500
999 _c5074
_d5074
005 20230317101942.0
008 230317b ||||| |||| 00| 0 eng d
020 _a9781398602007
082 _a658.80028563
_bKIN
100 _aKing, Katie
_911885
245 _aAI strategy for sales and marketing:
_bconnecting marketing, sales and customer experience
260 _bKogan Page Ltd.
_aLondon
_c2022
300 _axi, 274 p.
365 _aGBP
_b29.99
504 _aTable of contents Chapter - 01: AI and the future of work and society;Chapter - 02: Strategic AI tools for marketing, sales and CX;Chapter - 03: How AI is reshaping the world of retail and hospitality;Chapter - 04: Driving change in the automotive and manufacturing sectors;Chapter - 05: Optimizing AI data insights in finance, law and insurance;Chapter - 06: Revolutionizing customer support in the telecoms sector;Chapter - 07: New economic model for the robot revolution;Chapter - 08: A framework for AI success;Chapter - 09: Flourish or self-destruct?;
520 _aAI Strategy for Sales and Marketing presents a framework for understanding how AI can boost customer-centricity and sales by creating a connected strategy that delivers value today and into the future. Supported by practical tips and advice throughout, it covers topics including personalization, upskilling, customer experience for both on and offline shopping channels and the importance of using AI responsibly to create consumer trust.
650 _aMarketing--Technological innovations
_91633
650 _aSelling--Technological innovations
_912335
650 _aArtificial intelligence
_91478
942 _2ddc
_cBK