000			03928nam a22001937a 4500
999			_c5061 _d5061
005			20230315133019.0
008			230315b ||||| |||| 00| 0 eng d
020			_a9781032018324
082			_a651.504261 _bWOO
100			_aWoodward, Suzette _911872
245			_aPatient safety now: _bapplying concepts, theories, and ideas for creating a safe environment
260			_bRoutledge _aNew York _c2023
300			_axv, 170 p.
365			_aGBP _b38.99
504			_aTable of Contents Dedication Acknowledgements About the Author Introduction Part 1: How Did We Get Here? What is Safety-I? Policies and Procedures Work as Done Versus Workaround Our Attitude to Error It was 1980 Something Personalization Expertise Teams Clinical Risk and Regulation There is a Science to This! The 10% An Organization with a Memory Incident Reporting Incident Analysis and Investigation Global Challenges All Change Sign Up to Safety Still Not Safe Part 2: Where Do We Want to Be? What is Safety-II? Risk Resilience Human Factors Complex Adaptive Systems Part 3: How Do We Get There? Safety-I and Safety-II Study the Mundane, the Ordinary Learning From Excellence Mind Your Language Understanding the Impact of Incivility Thinking About Culture Investigating Differently Moving Towards a Restorative Just Culture Learning about a Psychologically Safe Environment Implementing the 4 Stages of Psychological Safety Improving How We Talk to Each Other Drawing Lessons from Change Management Caring For the People that Care Learning from COVID-19
520			_aOver the past decade or so, we have seen a multitude of improvement programmes and projects to improve the safety of patient care in healthcare. However, the full potential of these efforts and especially those that seek to address an entire system has not yet been reached. The current pandemic has made this more evident than ever. We have tended to focus on problems in isolation, one harm at a time, and our efforts have been simplistic and myopic. If we are to save more lives and significantly reduce patient harm, we need to adopt a holistic, systematic approach that extends across cultural, technological, and procedural boundaries. Patient Safety Now is about the fact that it is time to care for everyone impacted by patient safety, how we need to take the time to care for everyone in a meaningful way and how hospitals need to enable staff time to care safely. This book builds on the author’s two previous books on patient safety. Rethinking Patient Safety talked about ways in which we need to rethink patient safety in healthcare and describes what we’ve learned over the last two decades. Implementing Patient Safety talked about what we can do differently and how we can use those lessons learned to improve the way we implement patient safety initiatives and encourage a culture of safety across a healthcare system. Patient Safety Now unites the concepts, theories and ideas of the previous two books with updated material and examples, including what has been learned by patient safety specialists during a pandemic. Patient Safety Now provides the reader with a unique view of patient safety that looks beyond the traditional negative and retrospective approach to one that is proactive and recognizes the impact of conditions, behaviours and cultures that exist in healthcare on everyone. It is written not only for healthcare professionals and patient safety personnel, but for patients and their families who all want the same thing. Too often when things go wrong, relationships quickly become adversarial when in fact this can be avoided by recognizing that, rather than being in separate camps, there are shared needs and goals in relations to patient safety.
650			_aPatient safety _912267
942			_2ddc _cBK