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999 _c291
_d291
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008 190830b ||||| |||| 00| 0 eng d
020 _a9789351341598
082 _a658.8
_bKUR
100 _aKuruganti, Sandhya
_9782
245 _aBusiness analytics: applications to consumer marketing
260 _bMcGraw Hill Education (India) Pvt. Ltd.
_aNew Delhi
_c2018
300 _axxv, 716 p.
365 _aINR
_b1299.00
504 _aChapter 1 - Acquisition Chapter 2 - Usage Management Chapter 3 - Cross-Sell Chapter 4 - Retention Management Chapter 5 - Pricing Chapter 6 - Credit Bureau Chapter 7 - Quantitative Methods Chapter 8 - Analytics Ecosystem
520 _aA ready reckoner, for business professionals, analytics practitioners, and students, the book navigates through the customer lifecycle starting from initiation of the relationship with the customer, following through the phase of relationship deepening, and finally customer retention. Themes pertaining to price management, quantitative methods, usage of data sources and analytical infrastructure have been explored in depth, to support data driven decision making Highlights: Addresses strategic imperatives of analytics in an easy-to-comprehend guide linking quantitative analysis to business application Focuses on a customer centric approach for leveraging analytics across the customer life cycle Offers in-depth vision of real-life examples across different industry verticals including Financial Services, Insurance, Telecom, Retail, and Travel and Entertainment sectors Bridges the gap between theory and practice by showcasing the benefits of leveraging analytics for formulating marketing strategies Explores analytical strategy and presents quantitative analysis within the context of a business objective, and not as stand-alone methodologies Caters to business managers, analytics practitioners, business intelligence experts, and students of management and quantitative disciplines who will benefit from the numerous business applications that elaborate on the conceptualization and implementation of analytical solutions for profitable decision-making
650 _aBusiness Analytics -- Marketing
_9783
700 _aBasu, Hindol
_9784
942 _2ddc
_cBK