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999 |
_c2172 _d2172 |
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005 | 20220225113056.0 | ||
008 | 220225b ||||| |||| 00| 0 eng d | ||
020 | _a9788176496124 | ||
082 |
_a658.812 _bFRI |
||
100 |
_aFriedman, Nancy _95060 |
||
245 | _aCustomer service nightmares: 100 tales of the worst experiences possible, and how they could have been fixed | ||
260 |
_bViva Books Private Ltd. _aNew Delhi _c2006 |
||
300 | _axi, 149 p. | ||
365 |
_aINR _b135.00 |
||
520 | _a. | ||
650 |
_aConsumer complaints _95640 |
||
650 |
_aConsumer satisfaction _95219 |
||
942 |
_2ddc _cBK |