| 000 | 00581nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c2158 _d2158 |
||
| 005 | 20220301134606.0 | ||
| 008 | 220301b ||||| |||| 00| 0 eng d | ||
| 020 | _a9789386873309 | ||
| 082 |
_a658.5 _bJOH |
||
| 100 |
_aJohnston, Robert _95740 |
||
| 245 | _aService operations management: improving service delivery | ||
| 250 | _a4th | ||
| 260 |
_bPearson India Education Services Pvt. Ltd. _aNew Delhi _c2018 |
||
| 300 | _axxii, 462 p. | ||
| 365 |
_aINR _b675.00 |
||
| 520 | _a. | ||
| 650 |
_aOperations management: _91251 |
||
| 700 |
_aClark, Graham _95741 |
||
| 942 |
_2ddc _cBK |
||