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020 _a9780814408445
082 _a152.4
_bLYN
100 _aLynn, Adele B.
_94482
245 _aThe EQ difference: a powerful plan for putting emotional intelligence to work
260 _bAmacom
_aNew York
_c2004
300 _ax, 262 p.
365 _aINR
_b1400.00
520 _aAbout the Book Co-published with SHRM. Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn't enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools and team-focused exercises that will help increase and leverage emotional intelligence both in individuals and in groups. It's filled with practical tips and suggestions for developing your own ""emotional quotient,"" as well as that of your peers, employees, and even senior executives. Featuring real workplace examples, Letters to Leaders, and excerpts from actual performance reviews that show the positive impact of EI in a variety of environments, The EQ Difference will help your organization achieve greater productivity, higher morale, and better employee retention -- all keys to stronger bottom line results.
650 _aEmotional intelligence
_94483
650 _aWork--Psychological aspects
_94305
942 _2ddc
_cBK