000 02420nam a2200205 4500
005 20250921142322.0
008 250914b |||||||| |||| 00| 0 eng d
020 _a9781647827144
082 _a658.804
_bSEN
100 _aSenn, Christoph
_924805
245 _aTriple fit strategy:
_bhow to build lasting customer relationships and boost growth
260 _aBoston, Massachusetts
_bHarvard Business Review Press
_c2024
300 _aviii, 222 p.
365 _aINR
_b1399.00
520 _aIt's time for companies to rethink their growth logic. Business relationships are still dominated by a narrow perspective--trying to match products to customer needs and making deals. It's a buyer-seller relationship built on a transactional mindset, and it's not how you should be doing business. There's a better way--orchestrating growth--in which suppliers and customers collaborate to build strategies and grow together. With clarity and precision, Christoph Senn and Mehak Gandhi lay out the Triple Fit Strategy framework, which will help you escape the product-centric mindset and put customers at the heart of your business strategy. Based on a hands-on tool set, Triple Fit ensures that customer and supplier are aligned across three areas: planning, execution, and resources. The Triple Fit canvas, a diagnostic and action framework, provides a systematic approach that every account manager and sales team can use to boost business results. Companies who use it can contribute ten times more to their customers' success and can double account values in less than three years. What's more, the Triple Fit Strategy helps sales and business leaders better understand the health of their customer relationships and allocate resources for faster breakthroughs. It's a proven approach that Senn and Gandhi have implemented with hundreds of companies over twenty-five years and validated with data from more than ten thousand cases. Triple Fit Strategy is a breakthrough approach to strategy and sales, with the power to transform businesses. Your journey to becoming a value creator starts here (https://store.hbr.org/product/triple-fit-strategy-how-to-build-lasting-customer-relationships-and-boost-growth/10720?srsltid=AfmBOooawpp5iyICiObRzvN_GOUeE0C3WRwoofGXs925zZhh0_CiAQDH)
650 _aIndustrial marketing
_9924
650 _aStrategic management
650 _aCustomer relations
942 _cBK
_2ddc
999 _c10209
_d10209