000			02934nam a22002297a 4500
005			20250827191224.0
008			250827b |||||||| |||| 00| 0 eng d
020			_a9781529733051
082			_a362.1068 _bAND
100			_aAndersonWallace, Murray _924953
245			_aImproving quality in healthcare: _bquestioning the work for effective change
260			_bSage _aLondon _c2024
300			_axii, 210 p.
365			_aGBP _b29.99
500			_aTable of Contents: Chapter 1: Context Chapter 2: The History of Quality in Healthcare Chapter 3: Cultures of Quality Chapter 4: Understanding Variation – Tensions and Dilemmas Chapter 5: Demand, Capacity and Utilisation Chapter 6: Understanding Failure Demand Chapter 7: Principles to Avoid Failure Demand Chapter 8: Defragmenting to Integrate Chapter 9: Understanding the Specialist, Generalist and Citizen Muddle Chapter 10: Supporting the Human System of Work Chapter 11: Understanding Need Chapter 12: Conclusion
520			_aThis book is for anyone who is interested in improving quality in healthcare. It will appeal to those who are traditionally responsible for quality matters, as well as practicing clinicians and leaders. Unusually, it will also be as relevant to those who have the keenest interest in the quality of care - interested citizens. It is a deliberate antidote to the anti-intellectual, QI tool driven, mechanistic approach that still dominates much of healthcare quality improvement work. The authors - both of whom have extensive experience of working in and around quality issues in healthcare at a national, regional and local level - challenge such approaches, which they believe fail to take account of patient and organisational context and invite reductionism, cherry picking, atomisation of complex issues, leading ultimately to simplistic and unsustainable outcomes. Key features of the book: · An exploration of some of the often-overlooked and misunderstood core concepts of quality; their history and meaning in a contemporary context. · A framework to “question the work" using four interconnected conceptual domains as a valuable framework to consider improving quality and reducing failure demand. · Critical re-examination of the dominant approaches to change that are frequently adopted in “quality” work, many of which have been rooted in scientific management that have failed to live up to their promise – particularly transformational. · Exploring how an inter-disciplinary perspective can reframe aspects of quality thinking. (https://in.sagepub.com/en-in/sas/improving-quality-in-healthcare/book274113#description)
650			_aMedical care - Quality control
650			_aQuality assurance - Measurement _924954
650			_aMedical care - Quality control - Measurement _924955
700			_aDownham, Nick _924956
942			_cBK _2ddc
999			_c10119 _d10119