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1.
Customer relationship management: concept, strategy, and tools by
Edition: 3rd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Heidelberg Springer 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 KUM.

2.
Necessary but not sufficient by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chennai Productivity & Quality Publishing Pvt. Ltd. 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.404 GOL.

3.
Beyond reason: using emotions as you negotiate by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Penguin Random House India 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 302.3 FIS.

4.
The story factor: secrets of influence from the art of storytelling by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Basic Books 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 808.543024658 SIM.

5.
Customer relationship management: a strategic perspective by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Trinity Press 2006
Availability: Items available for loan: Indian Institute of Management LRC (8)Call number: 658.812 SHA, ...

6.
Operations management: quality and competitiveness in a global environment by
Edition: 5th
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Wiley India Pvt. Ltd. 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.5 RUS.

7.
Growth of new technology ventures in China's emerging market by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cheltenham Edward Elgar Publishing Limited 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 338.4760951 LI.

8.
Customer relationship management: concept, strategy, and tools by
Publication details: Germany Springer 2006
Availability: Not available: Indian Institute of Management LRC: Checked out (1).

9.
On liberty and the subjection of women by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Haryana Penguin Books Ltd. 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 323.34 MIL.

10.
The fifth discipline: the art and practice of the learning organization by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Random House Business Books 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.4 SEN.
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11.
Investment strategies of hedge funds by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA John Wiley & Sons, Inc. 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 332.67253 STE.

12.
Cases in operations management: building customer value through world-class operations by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: California Sage Publications, Inc. 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.5 KLA.

13.
Mass customization: challenges and solutions by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Germany Springer 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.514 BLE.

14.
Successful service operations management by
Edition: 2nd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Cengage Learning India Pvt. Ltd. 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 MET.

15.
Change management: altering mindsets in a global context by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Sage Publications India Pvt. Ltd. 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.406095 NIL.

16.
Mira and the Mahatma by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Gurgaon Penguin Random House India Pvt. Ltd. 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 823.914 KAK.

17.
Screw it, let's do it: lessons in life by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Britain Virgin Book 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 338.04092 BRA.

18.
Lokpriya banane ki kala by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bhopal Manjul Publishing House Private Limited 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 153.6 GAI.

19.
The complexity of cooperation: agent-based models of competition and collaboration by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi New Age International Private Limited 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 302.14 AXE.

20.
The undiscovered self by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Signet Book 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 150.1954 JUN.
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