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	1.	Social customer relationship management: fundamentals, applications, technologies by Alt, Rainer Reinhold, Olaf Material type: Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Springer 2020 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 ALT. Lists: Marketing, Public Policy & General Management. Place hold Add to cart (remove)
	2.	Fintech dictionary: terminology for the digitalized financial world by Alt, Rainer Huch, Stefan Series: Contributions to Finance and Accounting Material type: Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Springer 2022 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 332.0285 ALT. Lists: Finance & Accounting, HR & OB. Place hold Add to cart (remove)

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