The emotionally intelligent team: understanding and developing the behaviors of success

By:

Hughes, Marcia

Contributor(s):

Terrell, James Bradford

Material type: Text

TextPublication details: Jossey-Bass San Francisco 2007Description: 216 pISBN:

9780787988340

Subject(s):

DDC classification:

658.3128 HUG

Summary: In this compelling book, authors Marcia Hughes and James Terrell offer practical information and a guide for businesses that want to draw on the power of the emotional competencies of their teams. They reveal how individuals, team members, and leaders can take the steps to become more emotionally intelligent team (ESI) members and show how to put in place the practices and exercises that will help any team grow in emotional intelligence. The book outlines the seven emotional competencies of teams.

List(s) this item appears in: HR & OB | Public Policy & General Management

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Book	Indian Institute of Management LRC General Stacks	Human Resource and Organization Behvaiour	658.3128 HUG (Browse shelf(Opens below))	1	Available		002919

TABLE OF CONTENTS
Introduction 1

PART ONE: THE VALUE OF EMOTIONAL AND SOCIAL INTELLIGENCE FOR YOUR TEAM 9

1 Why Emotional Intelligence Is So Valuable for Teams 11

2 The Business Case for Team Emotional Intelligence 26

PART TWO: THE SEVEN SKILLS OF A TEAM’S EMOTIONAL AND SOCIAL INTELLIGENCE 35

3 The First Skill: Team Identity 37

4 The Second Skill: Motivation 55

5 The Third Skill: Emotional Awareness 69

6 The Fourth Skill: Communication 88

7 The Fifth Skill: Stress Tolerance 106

8 The Sixth Skill: Confl ict Resolution 121

9 The Seventh Skill: Positive Mood 139

PART THREE: RESULTS GAINED BY EMOTIONALLY AND SOCIALLY INTELLIGENT TEAMS 155

10 The Emotionally Intelligent Team Player 157

11 Leading the Emotionally Intelligent Team 169

12 Values and Ethics 182

13 Results 190

14 Conclusion 202

References 204

Acknowledgments 209

About the Authors 211

Index 213

In this compelling book, authors Marcia Hughes and James Terrell offer practical information and a guide for businesses that want to draw on the power of the emotional competencies of their teams. They reveal how individuals, team members, and leaders can take the steps to become more emotionally intelligent team (ESI) members and show how to put in place the practices and exercises that will help any team grow in emotional intelligence. The book outlines the seven emotional competencies of teams.

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