Online consumer behavior: theory and research in social media, advertising, and e-tail
Material type: TextPublication details: Routledge New York 2012Description: xxxiii, 366 pISBN:- 9781138107557
- 381.142 CLO
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Book | Indian Institute of Management LRC General Stacks | Marketing | 381.142 CLO (Browse shelf(Opens below)) | 1 | Available | 000576 |
Social media (e.g., Facebook, LinkedIn, Groupon, Twitter) have changed the way consumers and advertisers behave. It is crucial to understand how consumers think, feel and act regarding social media, online advertising, and online shopping. Business practitioners, students and marketers are trying to understand online consumer experiences that help instill brand loyalty. This book is one of the first to present scholarly theory and research to help explain and predict online consumer behavior.
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