Your search returned 29 results.

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	21.	The discipline of market leaders: choose your customers, narrow your focus, dominate your market by Treacy, Michael Material type: Text; Format: print ; Literary form: Not fiction Publication details: London HarperCollins Publisher 1995 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 TRE. Place hold Add to cart (remove)
	22.	Free, perfect, and now: connecting to the three insatiable customer demands: a CEO's true story by Rodin, Robert Hartman, Curtis Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Simon & Schuster 1999 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 ROD. Place hold Add to cart (remove)
	23.	Customers.com: how to create a profitable business strategy for the internet and beyond by Seybold, Patricia B Marshak, Ronni T Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Times Business 1998 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 SEY. Place hold Add to cart (remove)
	24.	Services marketing: integrating customer focus across the firm by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill Education (India) Pvt. Ltd 2013 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 ZEI. Place hold Add to cart (remove)
	25.	Customer relationship management: concepts and technologies by Buttle, Francis Edition: 2nd Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Routledge 2011 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 BUT. Place hold Add to cart (remove)
	26.	User experience research: discover what customers really want by Gage, Marty Murrell, Spencer Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken John Wiley & Sons, Inc 2022 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 GAG. Place hold Add to cart (remove)
	27.	Customer experience for dummies by Barnes, Roy Bob, Kelleher Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Wiley India Pvt. Ltd. 2015 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 BAR. Place hold Add to cart (remove)
	28.	B2B customer experience: a practical guide to delivering exceptional CX by Hague, Nick Hague, Paul Edition: 2nd Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page Limited 2023 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 HAG. Place hold Add to cart (remove)
	29.	Selling in customer service: integrating and coordinating service and selling by Leon, Cai Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Routledge 2025 Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 CAI. Place hold Add to cart (remove)

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