TY - BOOK AU - Chaffey, Dave AU - Hemphill, Tanya AU - Edmundson-Bird, David TI - Digital business and E-commerce SN - 9781292725833 U1 - 658.872 PY - 2024/// CY - Harlow PB - Pearson KW - Business enterprises--Computer networks KW - Electronic commerce N1 - Table of contents: Preface About the authors Acknowledgements Part 1 Introduction Introduction to digital business Opportunity analysis for digital business and e-commerce Managing digital business infrastructure Key issues in the digital environment Part 2 Strategy and applications Digital business strategy Supply chain and demand Digital marketing Customer relationship management Part 3 Implementation Customer experience and service design Managing digital business transformation and growth hacking Glossary Index [https://www.pearson.com/en-gb/subject-catalog/p/digital-business-and-e-commerce/P200000010770/9781292725833?tab=table-of-contents] N2 - Understand the crucial aspects of digital business and e-commerce with this best-selling text. Digital Business and E-Commerce Management, 8th edition, develops your knowledge and skills in digital technology, media and data to help you thrive in an increasingly competitive environment. Engaging and informative, this industry-leading text helps you understand the strategies and tactics that organisations use to optimise internal processes through digital channels for marketing and supply purposes. With a host of features to enhance your learning experience, you will come to see why this is a bestselling text. (https://www.pearson.com/en-gb/subject-catalog/p/digital-business-and-e-commerce/P200000010770/9781292725833) ER -