TY - BOOK AU - Krajewski, Lee J. AU - Ritzman, Larry P. AU - Srivastava, Samir K. AU - Malhotra, Manoj K. TI - Operations management: processes and supply chains SN - 9789353066475 U1 - 658.5 PY - 2020/// CY - New Delhi PB - Pearson India Education Services Pvt. Ltd. KW - Production management KW - Business logistics N1 - Table of Content PART 1 Managing Processes 2 PROCESS STRATEGY AND ANALYSIS 59 3 QUALITY AND PERFORMANCE 113 4 CAPACITY PLANNING 159 SUPPLEMENT B WAITING LINES 187 5 CONSTRAINT MANAGEMENT 207 6 LEAN SYSTEMS 243 7 PROJECT MANAGEMENT 283 PART 2 Managing Customer Demand 327 8 FORECASTING 327 9 INVENTORY MANAGEMENT 375 SUPPLEMENT C SPECIAL INVENTORY MODELS 423 10 OPERATIONS PLANNING AND SCHEDULING 437 SUPPLEMENT D LINEAR PROGRAMMING 475 11 RESOURCE PLANNING 507 PART 3 Managing Supply Chains 561 12 SUPPLY CHAIN DESIGN 561 13 SUPPLY CHAIN LOGISTIC NETWORKS 591 14 SUPPLY CHAIN INTEGRATION 625 15 SUPPLY CHAIN SUSTAINABILITY N2 - Operations Management, 12e provides a comprehensive framework for addressing operational process and supply chain issues and uses a systemized approach while focusing on issues of current interest. The authors provide ample opportunities for students to experience the role of a manager with challenging problems, cases, and experiential exercises ER -