TY - BOOK AU - Chase, Richard B. AU - Jacobs, F. Robert AU - Shankar, Ravi TI - Operations and supply chain management SN - 9789353161170 U1 - 658.5 PY - 2018/// CY - New Delhi PB - McGraw Hill Education (India) Pvt. Ltd. KW - Production management KW - Business logistics N1 - Table of Content Section One: Strategy, Products, and Capacity 1. Introduction 2. Strategy 3. Design of Products and Services 4. Project Management 5. Strategic Capacity Management 6. Learning Curves Section Two: Manufacturing and Service Processes 7. Manufacturing Processes 8. Facility Layout 9. Service Processes 10. Waiting Line Analysis and Simulation 11. Process Design and Analysis 12. Six Sigma Quality 13. Statistical Quality Control Section Three: Supply Chain Processes 14. Lean Supply Chains 15. Logistics, Distribution, and Transportation 16. Global Sourcing and Procurement Section Four: Supply and Demand Planning and Control 17. Enterprise Resource Planning Systems 18. Forecasting 19. Sales and Operations Planning 20. Inventory Management 21. Material Requirements Planning 22. Workcenter Scheduling 23. Theory of Constraints Section Five: Special Topics 24. Health Care 25. Operations Consulting N2 - We are excited to present the fifteenth edition of Operations and Supply Chain Management. The revised 15th edition relates directly to business environment in terms of sustainability, lean supply chain, integration and collaboration with customers and suppliers and improving efficiency. These topics are discussed in the book with up-to date, high level managerial lessons, a library of videos, and highly integrated online resources. Local cases and examples, such as Make in India, Tata Swach, UIDAI (Aadhaar) Project, DMRC, Indian Railways, Tata Motors, Maruti-Suzuki, Dabur, Larsen & Toubro, LG India, Asian Paints, etc. have been included so that Indian students can relate better ER -