TY  - BOOK
AU  - Mekhala, R.S
TI  - Emotional intelligence matters: a machine-generated literature overview
SN  - 9789819977260
U1  - 152.4 
PY  - 2024///
CY  - Singapore
PB  - Palgrave Macmillan
KW  - Emotional intelligence
KW  - Relationship management
KW  - Emotional wellbeing
N1  - Table of content:
Emotional Intellience—It Matters
R. S. Mekhala
Pages 1-31
Emotional Intelligence and Job Performance
R. S. Mekhala
Pages 33-99
The Role of Emotional Intelligence in Propelling Productivity at Workplace
R. S. Mekhala
Pages 101-142
Stress and Emotional Intelligence
R. S. Mekhala
Pages 143-176
Emotional Intelligence and Leadership
R. S. Mekhala
Pages 177-260
Emotional Intelligence in Human Resource Management
R. S. Mekhala
Pages 261-298
Impact of Emotional Intelligence on Employees Performance
R. S. Mekhala
Pages 299-353
Emotional Intelligence on Customer Experience in Service Domain
R. S. Mekhala
Pages 355-392

[https://link.springer.com/book/10.1007/978-981-99-7727-7]
N2  - This book is a Machine-Generated Literature Overview of personal EI development. The book is about the importance of developing emotional intelligence in workplace, especially in managing people in an organizational space. It talks about propelling productivity by inducing emotional intelligence. It discusses how stress can be managed with emotional intelligence. The impact of emotional intelligence in developing leadership skills. It explores the role the factor of emotional intelligence in HRM. It critically examines why is it very necessary for an employee to have this trait of EI and develop it eventually for a successful survival. It discusses the importance of EI in customer service and in day-to-day life.

(https://link.springer.com/book/10.1007/978-981-99-7727-7)
ER  -