TY - BOOK AU - Langabeer, James R TI - Essentials of healthcare strategy and performance management: a practical guide for executives and emerging leaders SN - 9781032623702 U1 - 362.1 PY - 2024/// CY - New York PB - Routledge KW - Health care delivery KW - Health services administration N1 - Table of content: Part I: Strategic Thinking. 16 Chapter 1. Strategy and Competition. 17 The Need for Strategic Thinking. 17 Defining Strategy. 17 Competitive Strategy. 21 Strategy as Practice. 23 Results Orientation. 25 Strategic Intent 27 Chapter Summary. 29 Discussion Questions. 29 Key Terms. 29 References. 30 Chapter 2. Strategic Decision-making. 31 Becoming More Strategic. 31 Defining Success. 31 Strategy and Leadership. 33 Predict and Anticipate. 33 Challenge Existing Mindsets. 33 Synthesize and Interpret Confounding Information. 34 Seek Alignment within the Organization. 34 The Limits of Rationality. 35 Strategic Decision-making. 36 Re-Framing Decision-Making. 40 Steps Toward Strategic Decisions. 43 Discussion Questions. 45 Key Terms. 45 Chapter 3. Strategic Intelligence. 47 What is Strategic Intelligence?. 47 Strategic Intelligence Framework. 49 Intelligence Parameters: Defining Intentions and Framing the Objectives. 49 Conducting Intelligence Research. 51 Analyzing the Data: Making Sense of the Information. 53 Recommend and Monitor 58 Chapter Summary. 60 Discussion Questions. 61 Key Terms. 62 References. 62 Chapter 4. Strategic Planning. 63 Strategic Planning. 65 Preparation. 66 Incorporate Intelligence. 67 Assess the External Environment 67 Assess the Internal Environment 69 Conduct a SWOT Analysis. 69 Generate Strategic Alternatives. 71 Flawlessly Execute. 71 Planning Tips. 72 Chapter Summary. 73 Discussion Questions. 73 Key Terms. 74 References. 74 Chapter 5. Strategic Data Analytics. 75 Strategic Analytics. 76 Analytics for Strategic Planning. 79 Using Data to Perform a Healthcare Environmental Assessment 89 Population. 95 Use Rate. 97 Market Share. 98 Using Data to Perform an Internal Assessment 101 Chapter Summary. 105 Discussion Questions. 105 Key Terms. 105 References. 105 Part II: Strategic Leadership. 107 Chapter 6. Leadership. 108 The Evolution in Leadership. 108 Leadership Styles. 109 Qualities of Good Healthcare Leaders. 111 Importance of Leadership Development in Healthcare. 114 Challenges faced by Healthcare Leaders. 115 Driving Innovation. 117 Chapter Summary. 118 Discussion Questions. 119 Key Terms. 119 References. 120 Chapter 7. Leaders as Entrepreneurs. 121 How Leaders Choose. 121 Creating an Optimistic and Story-Based Culture. 123 Entrepreneurial Thinking. 126 Intrapreneurs Unlock Innovation Internally. 128 Benefits of Being Entrepreneurial 129 The Leadership Challenge. 129 Overcoming Challenges and Building a Culture of Innovation. 130 Chapter Summary. 131 Discussion Questions. 131 Key Terms. 132 References. 132 Chapter 8. Governance and Boards. 134 Governance Basics. 134 Governance Roles. 135 Building Better Boards. 136 Six Factors that Create Better Board Governance. 137 Chapter Summary. 141 Discussion Questions. 141 Key Terms. 142 References. 142 Chapter 9. Growth Strategies. 143 Three Forms of Growth. 143 Strategic and Economic Analyses. 145 Transition Plans. 147 Integration. 148 Growth Strategy. 149 Rationale Behind Mergers and Acquisitions. 150 International Growth. 151 Motivations and Intent behind International Growth. 152 Chapter Summary. 153 Discussion Questions. 154 Key Terms. 154 References. 154 PART III: Strategic Execution. 156 Chapter 10: Flawless Execution. 157 Putting Strategy into Action. 158 Leaders Define Success in Practical Terms. 158 Leaders Set Challenging Goals and Monitor Progress. 159 Leaders Recruit and Empower the Right People. 160 Leaders Build Alignment 161 Leaders Reward Their Team.. 162 Leaders Remove Obstacles. 162 Leaders Adapt When Necessary. 163 Project Management 164 Chapter 11. Managing Performance. 168 Toward Operational Excellence. 168 Performance Management 168 Healthcare Strategy and Performance for Non-Profits. 171 Performance Framework. 173 Change versus Improvement 176 Performance Management Basics. 177 Performance-Based Planning. 177 Goal Setting. 180 Case 11.1 Hanes Hospital 181 Benchmarking. 183 1. Identify Problems and Gaps. 184 1. Research and Identify Best Practice Organizations. 185 1. Prepare for Benchmarking Visit 186 1. Conduct Site Visit 188 1. Adopt and Integrate Best Practices. 188 Guidelines for Performance Management 188 Define Success More Carefully. 189 Measure Historical Performance. 189 Forecast Desired Improvement Target 190 Don’t Let Benefits Leak Out 190 Chapter Summary. 191 Discussion Questions. 191 Key Terms. 192 References. 192 Chapter 12: Managing Organizational Quality. 193 Introduction. 193 Quality. 193 Quality Management 198 Core Components of Quality Management 200 Planning, Control, Improvement 202 Need for Healthcare Improvement 203 Performance Improvement 205 Summary. 208 Key Terms. 209 Discussion Questions. 209 References. 209 Chapter 13: Continuous Performance Improvement 212 Introduction. 212 Quality Measures. 212 Structural Measures. 213 Process Measures. 213 Plan-Do-Check-Act 215 Six Sigma. 216 DMAIC.. 217 Managing Defects. 219 Process Capability Index. 221 Six Sigma Benefits. 221 Lean. 222 Lean Versus Six Sigma. 223 Theory of Constraints. 225 Process Modeling. 226 Other Tools and Techniques. 230 Chapter Summary. 231 Discussion Questions. 231 Key Terms. 232 References. 232 Chapter 14: The Practice of Strategy. 233 Bringing it All Together 233 Becoming a More Effective Healthcare Leader 234 Chapter Summary. 237 Discussion Questions. 237 Key Terms. 237 References. 237 Glossary of Key Terms. 238 About the Author 252 Contributing Authors. 253 [https://www.routledge.com/Essentials-of-Healthcare-Strategy-and-Performance-Management-A-Practical-Guide-for-Executives-and-Emerging-Leaders/Langabeer-Champagne-Langabeer/p/book/9781032623702?srsltid=AfmBOorV_PR74ni4R1HtRprWeplVCEX4iz3TTseaiEsXGlXVCksAsJTb] N2 - Leaders of healthcare organizations and students aspiring to become one, should be asking themselves one thing in these financially challenging times: how can they maintain a strategic and competitive advantage over other players in their market? Some healthcare organizations have faced extremely poor financial performance in recent years, with data suggesting that up to 10% of hospitals will go bankrupt or face closure within the next 10 years. Yet, little pragmatic evidence exists to offer insights into how to create better strategies to improve performance, build resiliency and align stakeholders. Essentials of Healthcare Strategy and Performance Management explores the most critical components of business strategy and performance management for modern, complex healthcare organizations. Using pragmatic and real-world evidence, this book provides essential briefings on key topics that every current or aspiring leader needs to know in order to better manage strategy and achieve improved performance in their hospital or health system. We will also specifically focus on implementation of strategy, and best practices for some of the most important quality management techniques. We hope this book helps inspire leaders to be creative in formulating more effective competitive strategy. (https://www.routledge.com/Essentials-of-Healthcare-Strategy-and-Performance-Management-A-Practical-Guide-for-Executives-and-Emerging-Leaders/Langabeer-Champagne-Langabeer/p/book/9781032623702?srsltid=AfmBOorV_PR74ni4R1HtRprWeplVCEX4iz3TTseaiEsXGlXVCksAsJTb) ER -