TY  - BOOK
AU  - Kao, Liz
AU  - Paz, Jon
TI  - Salesforce for dummies
SN  - 9788126563821
U1  - 658.812 
PY  - 2020///
CY  - New Delhi
PB  - Wiley India Pvt. Ltd.
KW  - Customer relations--Management
N2  - Salesforce.com For Dummies, 7th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You will learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Written by Salesforce.com insiders with years of expertise in CRM services, this new edition covers the latest enhancements to Salesforce.com, the world's most popular customer relationship management software.
(https://www.wileyindia.com/salesforce-for-dummies-7ed.html)
ER  -