TY - BOOK AU - Stark, Cameron AU - Hookway, Gavin AU - McVicar, Gill ED - Van Woerden, Hugo TI - The field guide to rapid process improvement workshops in healthcare: applying lean to improve quality and patient experience SN - 9780367074357 U1 - 362.1068 PY - 2024/// CY - New York PB - Routledge KW - XXX N1 - Table of content: Chapter 1: Structure of the Book Chapter 2: Lean in Health and Social Care Services Chapter 3: Beginning an RPIW Chapter 4: Preparatory Work Chapter 5: Process Mapping with a Team Chapter 6: Planning Meetings Chapter 7: RPIW, Day Minus One Chapter 8: Day One Chapter 9: Day Two Chapter 10: Days Three and Four Chapter 11: Day Five Chapter 12: After the RPIW Chapter 13: Organisational Context Chapter 14: Conclusions [https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357] N2 - This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a ‘Rapid Improvement Event’ or ‘Rapid Process Improvement Workshop (RPIW).’ Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organization. These weeklong improvement events are popular in health and social care, but there are no textbooks available to support them. There are several books that describe the use of shorter Kaizen events in health care, but none that describe the process of delivering weeklong events. The events have a rhythm specific to the one-week format, and the book seeks to help people to make use of best practice and to avoid common problems. Based on the experiences of the authors, this book includes an introduction to Lean concepts linked to the relevant part of the process description; examples and templates of forms that can be used in workshops; and photographs of actual events. (https://www.routledge.com/The-Field-Guide-to-Rapid-Process-Improvement-Workshops-in-Healthcare-Applying-Lean-to-Improve-Quality-and-Patient-Experience/Stark-Hookway-McVicar-VanWoerden/p/book/9780367074357) ER -