TY  - BOOK
AU  - Frost, Peter J
TI  - Toxic emotions at work: : how compassionate managers handle pain and conflict
SN  - 9781578512577
U1  - 658.314 
PY  - 2003///
CY  - Boston
PB  - Harvard Business School Publishing
KW  - Conflict management
KW  - Job stress
KW  - Employees-counseling of
KW  - Executives-Job stress
KW  - Stress management
KW  - Work-psychological aspects
KW  - Psychology, Industrial
ER  -