TY  - BOOK
AU  - Das, Ranjan
AU  - Mukherjee, Kajari
TI  - Complex issues management: strategies and tactics
SN  - 9780070617520
U1  - 665.7095 
PY  - 2006///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing Company Limited
KW  - Organizational change management
KW  - Consumer satisfaction
N1  - Table of Content:
Chapter 1: Complex Issues Management: Understanding the Building Blocks
Chapter 2: The Razor’s Edge: The Case of Indraprastha Gas Limited
Chapter 3: Complex Issues Management: Learning from IGL Case
Chapter 4: Implications of Research Findings Epilogue
[https://www.mheducation.co.in/complex-issues-management-strategies-and-tactics-9780070608214-india]
ER  -