Seybold, Patricia B. <br/><br/>
Customers.com:  how to create a profitable business strategy for the internet and beyond 

 - New York  Times Business  1998 
 - xx, 360 p. 
<br/><br/>   
<br/><br/><label>ISBN: </label>9780812930375 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Communication systems<br/>Internet marketing
<br/><br/><label>Dewey Class. No.: </label>658.812  / SEY