Bijapurkar, Rama <br/><br/>
Customer in the boardroom?:  crafting customer-based business strategy 

 - New Delhi  Sage  2012 
 - xxii, 232 p. 
<br/><br/>   
<br/><br/><label>ISBN: </label>9788132106357 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations-Management<br/>Strategic planning
<br/><br/><label>Dewey Class. No.: </label>658.4012  / BIJ