TY - GEN AU - Hayes, Robert AU - Pisano, Gary TI - Operations, strategy, and technology: pursuing the competitive edge SN - 9788126531158 U1 - 658.4 PY - 2005/// CY - New Delhi PB - Wiley India Pvt. Ltd. KW - Strategic planning KW - Production planning N1 - Table of Content perations Management Confronts a New Millennium. · Operations Strategy: Origins and New Directions. · Capacity Strategy. · Determining Organizational Boundaries: Vertical Integration and Outsourcing. · Designing and Managing Operating Networks. · Information Technology and Operations. · Creating an Edge Through New Process Development. · Creating an Edge Through Superior Project Management. · Evaluating and Justifying Capital Investments. · Sharpening the Edge: Driving Operations Improvement. · Guiding the Pursuit of an Operations Edge N2 - Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge." ER -