TY  - BOOK
AU  - Joshi, Vasant Chintaman
AU  - Kulkarni, Lalitagauri
TI  - The future of Indian banking
SN  - 9789811695612
U1  - 332 
PY  - 2022///
CY  - Switzerland
PB  - Palgrave Macmillan
KW  - Financial services industry
KW  - Financial Services
N2  - The book looks at the issues Indian banks are facing, pre- and post-pandemic. Technology, big data, and use of artificial intelligence are slowly influencing not merely management practices but are also changing customer demands and methods of operation. Obviously newer risks problems like cybercrimes, remote working, disruptions in operations are aggravating the situation. Authors in the book recommend a hard relook at the bank business model
ER  -