TY - BOOK AU - Brooke, Jan Vom AU - Mendling, Jan TI - Business process management cases: : digital innovation and business transformation in practice T2 - Management for Professionals SN - 9783319863726 U1 - 658.533 PY - 2018/// CY - Switzerland PB - Springer KW - Management information systems KW - Organization KW - Economics--Sociological aspects N2 - This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners ER -