Same-Age Gender Analysis: Millennials and Generation Xers
What We Learned about Gender Differences
Chapter 6. Support Networks: Millennials and Social Media
Technological Skills Surpass Interpersonal Skills
Online Support Group
Social Media Use
Memes and the Media
The Medium Is the Massage
Technology and Activism
Chapter 7. A Higher Purpose: Social, Political, and Economic Issues
What We Heard in Our Interviews and Focus Groups: Issues That Matter
A Millennial-Led Future: Politics, Diversity, Inclusion, and Racial Justice
Conflict between Rich and Poor
Chapter 8. What We Learned about Millennials
The Research: Interviews, Focus Groups, and Conflict Styles Analysis
Consolidated Research Findings
Politics, Diversity, and Social Media Use
Final Thoughts
This book unravels the mysteries and confusion surrounding Millennials. They are now the largest group in the labor force and their presence redefines the workplace for many organizations. Many older workers, who struggle to understand Millennials, often define them by stereotypes rather than their actual attributes. The historical and social events that occurred when Millennials were growing up are reviewed, which can result in traits and values specific to this cohort. The research behind this book explores the conflict styles of Millennials compared to Generation Xers and Baby Boomers – the unique strategies they are likely to use to address conflict in the workplace. This book shares the results of interviews and focus groups providing first-hand accounts from Millennials and non-Millennials about their work interactions. And the results from approximately 11,000 test-takers of the Thomas-Kilmann Conflict Mode Instrument provide fascinating findings about generational differences in conflict styles. Millennials grew up with technology at their fingertips and tend to avoid conflict and seek advice from their online support groups. The book will also dig into Millennials’ powerful use of social media and how they use it to further their causes. They have a strong desire to know what’s happening now and find it difficult to “turn off.” This book explores generational differences and finds an increase in unassertive styles in Millennial males. This work shares what Millennials want and value in a workplace and what employers can do to recruit and retain this valuable cohort. Millennials’ diversity, political and social engagement, and the implications for the broader society are explored. This research fills an important gap in the research on generational cohorts and conflict management and provides valuable information to scholars and practitioners alike.